Support
Frequently Asked Questions
Answers to the questions we hear most from guests planning a Jackson Hole adventure.
How far in advance should I book?+
We recommend booking at least two to four weeks ahead during peak summer months, especially for signature experiences like the Rodeo and the Tram.
What is your cancellation policy?+
Most activities can be rescheduled or cancelled for a full refund up to 48 hours before the scheduled start time.
Are activities suitable for children?+
Many of our experiences are family friendly, and our Just for Kids category is built specifically for younger explorers. Each activity page lists ideal audiences and difficulty.
What should I bring?+
Comfortable layered clothing, sturdy shoes, sunscreen, and water are recommended for most outdoor activities. Specific gear requirements are listed on each activity page.
Do you offer group rates?+
Yes, several of our activities support larger groups. Contact us directly for custom group pricing and private bookings.